Service Issue Reported – EBSCO System error when accessing persistent links

Incident Report for EBSCO

Resolved

The issues customers reported with users receiving an EBSCO System Error screen when attempting to access some persistent links are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

Posted Sep 01, 2026 - 16:21 UTC

Investigating

We have received reports of an issue with users receiving an EBSCO System Error screen when attempting to access some persistent links. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

Posted Sep 01, 2026 - 15:25 UTC

This incident affected: EBSCOhost Research Databases, EBSCO Discovery Service, and Publication Finder.