All Systems Operational

About This Site

EBSCO strives to provide continuous access to our products and services. On occasion we may experience issues and are committed to notifying customers with available information.

If you are experiencing an issue not listed here, please contact Customer Support.

DynaMed ? Operational
DynaMed & Micromedex with Watson ? Operational
EBSCOadmin ? Operational
EBSCO Connect ? Operational
EBSCOhost Research Databases ? Operational
EBSCO Discovery Service ? Operational
EBSCO Discovery Service API ? Operational
EBSCO Discovery Service - New UI ? Operational
EBSCO eBooks ? Operational
EBSCOhost Collection Manager ? Operational
EBSCO Mobile App ? Operational
EBSCONET ? Operational
Explora ? Operational
Flipster ? Operational
Full Text Finder ? Operational
GOBI ? Operational
NoveList ? Operational
Stacks ? Operational
FOLIO (Coming Soon) ? Operational
Additional Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 17, 2021

No incidents reported today.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021
Resolved - The issues customers reported regarding EBSCO eBooks are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Oct 14, 00:55 UTC
Investigating - EBSCO Customer Support has received reports of an issue with viewing eBook Full Text. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
Oct 13, 19:01 UTC
Oct 13, 2021
Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021
Resolved - The delay in order processing of EBSCO eBook orders has now been resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Oct 7, 12:13 UTC
Identified - Due to unexpectedly high volume of processing orders and subscription updates at the same time, EBSCO eBook orders placed after September 29 are experiencing delays in fulfillment to EBSCOhost. Orders are being processed as usual, but access for end users on EBSCOhost will not be available as quickly as normal. We apologize for the inconvenience and will update this alert as appropriate.
Oct 1, 19:52 UTC
Oct 6, 2021
Completed - The scheduled maintenance has been completed.
Oct 6, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 12:00 UTC
Update - Update: EBSCO will be performing scheduled maintenance on Wednesday, October 6th, 2021 from 8:00 AM EDT and lasting until 1:00 PM EDT (-4:00 GMT). Customers may experience interruptions or slowness with Holdings Management (EBSCOadmin) and HoldingsIQ / RM API during this time.
Sep 16, 19:04 UTC
Scheduled - EBSCO will be performing scheduled maintenance on Wednesday, September 22nd, 2021 from 8:00 AM EDT and lasting until 1:00 PM EDT (-4:00 GMT). Customers may experience interruptions or slowness with Holdings Management (EBSCOadmin) and HoldingsIQ / RM API during this time.
Sep 7, 18:19 UTC
Completed - The scheduled maintenance has been completed.
Oct 6, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 23:06 UTC
Scheduled - From 7PM to 9PM EDT on Tuesday, October 5, 2021 EBSCO will be performing maintenance to improve our medical applications uptime. This work will help minimize any customer impact during future development releases. During this window, users may experience some latency and intermittent failures using Dynamed, DyneMedEx, Dynamic Health, and Dynamed Decisions applications. If this occurs, please retry your action few minutes later. Please contact EBSCO Support if you are facing a downgraded experience that lasts longer than this maintenance window.
Oct 5, 19:07 UTC
Oct 5, 2021
Completed - The scheduled maintenance has been completed.
Oct 5, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 18:00 UTC
Scheduled - EBSCO will be performing maintenance to improve our authentication pipeline, work that will help minimize any customer impact during future development releases. During this window, users may experience some latency in logins. If this occurs, it should not last more than a few minutes. Please contact EBSCO Support if you are facing a downgraded experience that lasts longer than this maintenance window.
Oct 5, 17:58 UTC
Resolved - The issues customers reported about inability to download EBSCO eBooks on the EBSCO Mobile App; and the issue relating to the availability status of EBSCO eBooks on the EBSCO Discovery Service new user interface are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Oct 5, 03:12 UTC
Investigating - EBSCO Customer Support has received reports of issues relating to EBSCO eBooks, with eBook downloads currently not available via the EBSCO Mobile App, and eBook availability status not currently visible via the EBSCO Discovery Service new user interface. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
Oct 5, 01:03 UTC
Oct 4, 2021

No incidents reported.

Oct 3, 2021

No incidents reported.