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EBSCO strives to provide continuous access to our products and services. On occasion we may experience issues and are committed to notifying customers with available information.

If you are experiencing an issue not listed here, please contact Customer Support.

DynaMed Decisions
Operational
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EBSCOhost Research Databases
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EBSCO Discovery Service - New UI
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EBSCO eBooks
Operational
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Operational
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EBSCONET
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
EBSCO eBook fulfillment will be delayed starting on Friday, September 22nd, at 5:00 pm ET until Saturday, September 23rd, at approximately 5:00 pm ET (9:00 pm Friday to 9:00 pm Saturday UTC) for routine maintenance.

We recommend placing time-sensitive eBook orders before noon on Friday to ensure access is available going into the weekend. All other orders will be held and processed after the maintenance window.

We apologize for any inconvenience.

- The GOBI Team

Posted on Sep 20, 2023 - 17:40 UTC
EBSCOhost Collection Manager - System Maintenance Sep 22, 2023 21:00 - Sep 23, 2023 21:00 UTC
EBSCOhost Collection Manager (ECM) will be unavailable from Friday, September 22nd, at 5:00 pm EDT until Saturday, September 23rd, at approximately 5:00 pm EDT (9:00 pm Friday to 9:00 pm Saturday UTC) for routine maintenance. Customers will be impacted in the following areas:

• Customers will be unable to log into ECM to purchase any Flipster titles or EBSCO eBooks, or use eBook Manager functionality.

• Ordering services will be paused. We recommend placing time-sensitive eBook orders placed before 12 PM on Friday to ensure access is available going into the weekend. All other orders will be held and processed after the maintenance window (this includes GOBI & OASIS/Rialto).

There is no expected impact to end users. They will be able to checkout eBooks and Flipster magazines as usual during the maintenance window.

We apologize for any inconvenience this may cause.

Posted on Sep 08, 2023 - 15:42 UTC
Past Incidents
Sep 22, 2023

No incidents reported today.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023
Resolved - This incident has been resolved.
Sep 18, 20:38 UTC
Update - We are continuing to investigate this issue.
Sep 18, 20:04 UTC
Investigating - We have received reports of an issue with Orders for EBSCO eBooks are currently not fulfilling. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
Sep 18, 19:49 UTC
Sep 17, 2023
Completed - The scheduled maintenace has been completed.
Sep 17, 13:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 12:01 UTC
Scheduled - GOBI will be unavailable on Sunday, September 17th between 8am-12pm ET for routine maintenance. We apologize for the inconvenience.
- The GOBI Team

Sep 14, 23:03 UTC
Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

Sep 10, 2023
Completed - The scheduled maintenance is now complete.
Sep 10, 20:26 UTC
Update - Scheduled maintenance is currently underway. We estimate that GOBI will be availble at 5pm ET. We will provide further updates as they become available.
Sep 10, 19:17 UTC
In progress - Scheduled maintenance is currently in progress.
Sep 10, 12:00 UTC
Scheduled - GOBI will be unavailable on Sunday September 10th between 8am - 4pm ET for routine maintenance.
We apologize for the inconvenience.
- The GOBI Team

Sep 7, 17:33 UTC
Sep 9, 2023

No incidents reported.

Sep 8, 2023

No incidents reported.