{
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    "url": "https://status.ebsco.com"
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  "incidents": [{"name":"EBSCOadmin - Scheduled Maintenance","status":"scheduled","created_at":"2026-06-18T20:01:39.782Z","updated_at":"2026-06-29T20:11:10.983Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/gyks4015zkh3","scheduled_for":"2026-07-10T11:00:00.000Z","scheduled_until":"2026-07-10T17:00:00.000Z","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-06-18T20:01:39.763Z","reminder_intervals":null,"id":"2qv88hr8d5qc","page_id":"xmrt6n5wdyx2","incident_updates":[{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2026-06-29T19:28:47.585Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-29T19:28:47.585Z","display_at":"2026-06-29T19:28:47.585Z","deliver_notifications":false,"tweet_id":null,"id":"p06nwzvl9bgv","incident_id":"2qv88hr8d5qc","custom_tweet":null,"affected_components":[{"code":"3z9npydxj5rp","name":"EBSCO Discovery Service","old_status":"operational","new_status":"operational"},{"code":"mc9f4667ybdw","name":"EBSCOhost Research Databases","old_status":"operational","new_status":"operational"},{"code":"rsqdjs4m3r0w","name":"EBSCOadmin","old_status":"operational","new_status":"operational"},{"code":"92ts5l9v3cyv","name":"NoveList","old_status":"operational","new_status":"operational"},{"code":"f2s3dd9998xs","name":"EBSCO eBooks","old_status":"operational","new_status":"operational"},{"code":"j0mpp0jw32tt","name":"Flipster","old_status":"operational","new_status":"operational"},{"code":"tn17m3y6zk48","name":"Explora","old_status":"operational","new_status":"operational"},{"code":"1cppg9gd769w","name":"EBSCO Discovery Service API","old_status":"operational","new_status":"operational"},{"code":"pn8wnyy96k0k","name":"EBSCO Mobile App","old_status":"operational","new_status":"operational"},{"code":"z74051xhzvj5","name":"Holdings and Link Management","old_status":"operational","new_status":"operational"},{"code":"26lhyqd7n4rn","name":"EBSCO Experience Manager","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"EBSCO will be performing scheduled maintenance on EBSCOadmin on Friday, July 10th, 2026 from 7:00 AM ET and lasting until 1:00 PM ET (-4:00 GMT). During this time, EBSCOadmin as well as Holdings and Link Management will be unavailable. \n\nIn addition, users of EBSCO interfaces may not have access to some content from recent database updates, subscription orders, eBook orders, catalog updates, etc. until this maintenance is complete and the synchronization process is restarted. \n\nWe apologize for any inconvenience this scheduled maintenance may cause.","created_at":"2026-06-18T20:01:39.892Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-29T20:11:10.975Z","display_at":"2026-06-18T20:01:39.892Z","deliver_notifications":true,"tweet_id":null,"id":"xs9f879rlxch","incident_id":"2qv88hr8d5qc","custom_tweet":null,"affected_components":[{"code":"3z9npydxj5rp","name":"EBSCO Discovery Service","old_status":"operational","new_status":"operational"},{"code":"mc9f4667ybdw","name":"EBSCOhost Research 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content.","showcase":false,"start_date":null,"id":"tn17m3y6zk48","page_id":"xmrt6n5wdyx2","group_id":null},{"status":"operational","name":"Flipster","created_at":"2018-01-30T20:06:17.366Z","updated_at":"2026-06-24T09:11:59.281Z","position":17,"description":"Flipster","showcase":false,"start_date":null,"id":"j0mpp0jw32tt","page_id":"xmrt6n5wdyx2","group_id":null},{"status":"operational","name":"Holdings and Link Management","created_at":"2022-03-31T13:58:43.074Z","updated_at":"2026-06-24T09:11:59.314Z","position":21,"description":"Status updates cover all aspects of HLM including searching, uploading/downloading and link configuration","showcase":false,"start_date":"2022-03-31T00:00:00.000Z","id":"z74051xhzvj5","page_id":"xmrt6n5wdyx2","group_id":null},{"status":"operational","name":"NoveList","created_at":"2018-01-19T19:11:00.907Z","updated_at":"2026-02-02T14:11:55.159Z","position":24,"description":"Covers all NoveList database products including Core Collections","showcase":false,"start_date":null,"id":"92ts5l9v3cyv","page_id":"xmrt6n5wdyx2","group_id":null}]},{"name":"Service Issue Reported – ***EBSCO Discovery Service, EBSCO eBooks, EBSCO Mobile App, EBSCOhost Research Databases, Explora, Flipster, Full Text Finder Resolver, Holdings and Link Management, OpenURL Connection, Publication Finder***","status":"resolved","created_at":"2026-06-24T06:58:37.921Z","updated_at":"2026-06-24T09:17:29.271Z","monitoring_at":"2026-06-24T09:11:59.369Z","resolved_at":"2026-06-24T09:17:29.249Z","impact":"major","shortlink":"https://stspg.io/0623x2yyjx89","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-06-24T06:58:38.000Z","reminder_intervals":null,"id":"r3g9n7ctq9y8","page_id":"xmrt6n5wdyx2","incident_updates":[{"status":"resolved","body":"The issues reported  are now resolved.  If you continue to experience an issue please contact Customer Support.  We apologize for the inconvenience.","created_at":"2026-06-24T09:17:29.249Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-24T09:17:29.249Z","display_at":"2026-06-24T09:17:29.249Z","deliver_notifications":false,"tweet_id":null,"id":"m2ggsppp2c4l","incident_id":"r3g9n7ctq9y8","custom_tweet":null,"affected_components":[{"code":"3z9npydxj5rp","name":"EBSCO Discovery Service","old_status":"operational","new_status":"operational"},{"code":"mc9f4667ybdw","name":"EBSCOhost Research Databases","old_status":"operational","new_status":"operational"},{"code":"xbfbpqg6pzqw","name":"Full Text Finder Resolver","old_status":"operational","new_status":"operational"},{"code":"twftt5z0dnsm","name":"DynaMed","old_status":"operational","new_status":"operational"},{"code":"f2s3dd9998xs","name":"EBSCO eBooks","old_status":"operational","new_status":"operational"},{"code":"j0mpp0jw32tt","name":"Flipster","old_status":"operational","new_status":"operational"},{"code":"tn17m3y6zk48","name":"Explora","old_status":"operational","new_status":"operational"},{"code":"1cppg9gd769w","name":"EBSCO Discovery Service API","old_status":"operational","new_status":"operational"},{"code":"hz7ktznjbs7n","name":"DynaMedex","old_status":"operational","new_status":"operational"},{"code":"pn8wnyy96k0k","name":"EBSCO Mobile App","old_status":"operational","new_status":"operational"},{"code":"jg1qh90lfwwg","name":"Dynamic Health","old_status":"operational","new_status":"operational"},{"code":"9hx8z25nr42c","name":"DynaMed Decisions","old_status":"operational","new_status":"operational"},{"code":"z74051xhzvj5","name":"Holdings and Link Management","old_status":"operational","new_status":"operational"},{"code":"4v37sm015r4y","name":"Publication Finder","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We appreciate your patience while we investigated the reported system issue. Currently we have resolved the following:\n\n*EBSCO Discovery Service, \n*EBSCO eBooks, \n*EBSCO Mobile App, \n*EBSCOhost Research Databases, \n*Explora, \n*Flipster, \n*Full Text Finder Resolver, \n*Holdings and Link Management, \n*OpenURL Connection, \n*Publication Finder, \n*EBSCO Discovery Service API, \n*DynaMed Decisions, \n*DynaMed, \n*DynaMedex, \n*Dynamic Health.\n\nIf you do not see your issue updated, we are continuing to investigate and resolve the issues and will provide additional updates as information is available.","created_at":"2026-06-24T09:11:59.369Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-24T09:11:59.369Z","display_at":"2026-06-24T09:11:59.369Z","deliver_notifications":true,"tweet_id":null,"id":"8twfj7sml4yl","incident_id":"r3g9n7ctq9y8","custom_tweet":null,"affected_components":[{"code":"3z9npydxj5rp","name":"EBSCO Discovery Service","old_status":"partial_outage","new_status":"operational"},{"code":"mc9f4667ybdw","name":"EBSCOhost Research Databases","old_status":"partial_outage","new_status":"operational"},{"code":"xbfbpqg6pzqw","name":"Full Text Finder Resolver","old_status":"partial_outage","new_status":"operational"},{"code":"twftt5z0dnsm","name":"DynaMed","old_status":"partial_outage","new_status":"operational"},{"code":"f2s3dd9998xs","name":"EBSCO eBooks","old_status":"partial_outage","new_status":"operational"},{"code":"j0mpp0jw32tt","name":"Flipster","old_status":"partial_outage","new_status":"operational"},{"code":"tn17m3y6zk48","name":"Explora","old_status":"partial_outage","new_status":"operational"},{"code":"1cppg9gd769w","name":"EBSCO Discovery Service API","old_status":"partial_outage","new_status":"operational"},{"code":"hz7ktznjbs7n","name":"DynaMedex","old_status":"partial_outage","new_status":"operational"},{"code":"pn8wnyy96k0k","name":"EBSCO Mobile App","old_status":"partial_outage","new_status":"operational"},{"code":"jg1qh90lfwwg","name":"Dynamic Health","old_status":"partial_outage","new_status":"operational"},{"code":"9hx8z25nr42c","name":"DynaMed Decisions","old_status":"partial_outage","new_status":"operational"},{"code":"z74051xhzvj5","name":"Holdings and Link Management","old_status":"partial_outage","new_status":"operational"},{"code":"4v37sm015r4y","name":"Publication Finder","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"Our engineering teams have identified the issue impacting our products and are currently working to resolve this issue.  We will update this page when more information is available.","created_at":"2026-06-24T08:56:10.384Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-24T08:56:10.384Z","display_at":"2026-06-24T08:56:10.384Z","deliver_notifications":false,"tweet_id":null,"id":"jpw88vgzgb7n","incident_id":"r3g9n7ctq9y8","custom_tweet":null,"affected_components":[{"code":"3z9npydxj5rp","name":"EBSCO Discovery Service","old_status":"partial_outage","new_status":"partial_outage"},{"code":"mc9f4667ybdw","name":"EBSCOhost Research Databases","old_status":"partial_outage","new_status":"partial_outage"},{"code":"xbfbpqg6pzqw","name":"Full Text Finder Resolver","old_status":"partial_outage","new_status":"partial_outage"},{"code":"twftt5z0dnsm","name":"DynaMed","old_status":"partial_outage","new_status":"partial_outage"},{"code":"f2s3dd9998xs","name":"EBSCO 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issue.","created_at":"2026-06-24T07:12:17.919Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-24T07:12:17.919Z","display_at":"2026-06-24T07:12:17.919Z","deliver_notifications":false,"tweet_id":null,"id":"5bwskb818rhc","incident_id":"r3g9n7ctq9y8","custom_tweet":null,"affected_components":[{"code":"3z9npydxj5rp","name":"EBSCO Discovery Service","old_status":"partial_outage","new_status":"partial_outage"},{"code":"mc9f4667ybdw","name":"EBSCOhost Research Databases","old_status":"partial_outage","new_status":"partial_outage"},{"code":"xbfbpqg6pzqw","name":"Full Text Finder Resolver","old_status":"partial_outage","new_status":"partial_outage"},{"code":"f2s3dd9998xs","name":"EBSCO 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Publication Finder, EBSCO Discovery Service API, DynaMed Decisions, DynaMed, DynaMedex, Dynamic Health.  Our engineering teams are currently investigating the issue and we will update this page when more information is available.","created_at":"2026-06-24T06:58:38.147Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-24T07:39:00.478Z","display_at":"2026-06-24T06:58:38.000Z","deliver_notifications":true,"tweet_id":null,"id":"tvbmmr243575","incident_id":"r3g9n7ctq9y8","custom_tweet":null,"affected_components":[{"code":"3z9npydxj5rp","name":"EBSCO Discovery Service","old_status":"operational","new_status":"partial_outage"},{"code":"mc9f4667ybdw","name":"EBSCOhost Research Databases","old_status":"operational","new_status":"partial_outage"},{"code":"xbfbpqg6pzqw","name":"Full Text Finder Resolver","old_status":"operational","new_status":"partial_outage"},{"code":"f2s3dd9998xs","name":"EBSCO 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completed.","created_at":"2026-06-15T08:30:15.123Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-15T08:30:15.123Z","display_at":"2026-06-15T08:30:15.123Z","deliver_notifications":false,"tweet_id":null,"id":"1q7tmyply21v","incident_id":"gx96vsg5k7bt","custom_tweet":null,"affected_components":[{"code":"3z9npydxj5rp","name":"EBSCO Discovery Service","old_status":"under_maintenance","new_status":"operational"},{"code":"mc9f4667ybdw","name":"EBSCOhost Research Databases","old_status":"under_maintenance","new_status":"operational"},{"code":"yllht65w063m","name":"Additional Services","old_status":"under_maintenance","new_status":"operational"},{"code":"26lhyqd7n4rn","name":"EBSCO Experience Manager","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-06-15T06:30:09.033Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-15T06:30:09.033Z","display_at":"2026-06-15T06:30:09.033Z","deliver_notifications":false,"tweet_id":null,"id":"8214y53g8nbm","incident_id":"gx96vsg5k7bt","custom_tweet":null,"affected_components":[{"code":"3z9npydxj5rp","name":"EBSCO Discovery Service","old_status":"operational","new_status":"under_maintenance"},{"code":"mc9f4667ybdw","name":"EBSCOhost Research Databases","old_status":"operational","new_status":"under_maintenance"},{"code":"yllht65w063m","name":"Additional Services","old_status":"operational","new_status":"under_maintenance"},{"code":"26lhyqd7n4rn","name":"EBSCO Experience Manager","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"On Monday, June 15th, beginning at 2:30 AM ET (6:30 AM UTC), EBSCO will perform scheduled maintenance on EBSCOhost, EBSCO Discovery Service, Concept Map, Learning Tools Interoperability (LTI), and Single Sign-On access for EBSCO Experience Manager. While these services will be available during this time, users may intermittently receive errors and be logged out. 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While these services will be available during this time, users may intermittently receive errors and be logged out. 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We apologize for the inconvenience.","created_at":"2026-06-10T03:17:42.666Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-10T03:17:42.666Z","display_at":"2026-06-10T03:17:42.666Z","deliver_notifications":true,"tweet_id":null,"id":"dz11y08w4jxq","incident_id":"lrtxvcnky0h8","custom_tweet":null,"affected_components":[{"code":"3z9npydxj5rp","name":"EBSCO Discovery Service","old_status":"operational","new_status":"operational"},{"code":"mc9f4667ybdw","name":"EBSCOhost Research Databases","old_status":"operational","new_status":"operational"},{"code":"rsqdjs4m3r0w","name":"EBSCOadmin","old_status":"operational","new_status":"operational"},{"code":"xbfbpqg6pzqw","name":"Full Text Finder Resolver","old_status":"operational","new_status":"operational"},{"code":"twftt5z0dnsm","name":"DynaMed","old_status":"operational","new_status":"operational"},{"code":"pwg0psvcwbc1","name":"EBSCOhost Collection Manager","old_status":"operational","new_status":"operational"},{"code":"f2s3dd9998xs","name":"EBSCO eBooks","old_status":"operational","new_status":"operational"},{"code":"j0mpp0jw32tt","name":"Flipster","old_status":"operational","new_status":"operational"},{"code":"1cppg9gd769w","name":"EBSCO Discovery Service API","old_status":"operational","new_status":"operational"},{"code":"hz7ktznjbs7n","name":"DynaMedex","old_status":"operational","new_status":"operational"},{"code":"db54yk5gd042","name":"FOLIO","old_status":"partial_outage","new_status":"operational"},{"code":"jg1qh90lfwwg","name":"Dynamic Health","old_status":"operational","new_status":"operational"},{"code":"9hx8z25nr42c","name":"DynaMed Decisions","old_status":"operational","new_status":"operational"},{"code":"z74051xhzvj5","name":"Holdings and Link Management","old_status":"partial_outage","new_status":"operational"},{"code":"4v37sm015r4y","name":"Publication Finder","old_status":"operational","new_status":"operational"},{"code":"26lhyqd7n4rn","name":"EBSCO Experience Manager","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Further progress has been made in restoring services.   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At this time, availability has been restored to all services with the exception of:\n- Holdings and Link Management\n- Full Text Finder\n- openurl-connection-ui\n- Folio - HoldingsIQ - (Partial Impact).\nOur Engineering teams continue to work towards resolution for these remaining product lines.","created_at":"2026-06-09T11:05:01.107Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-09T13:20:14.152Z","display_at":"2026-06-09T11:05:01.000Z","deliver_notifications":true,"tweet_id":null,"id":"0kvs6tsrl8wk","incident_id":"lrtxvcnky0h8","custom_tweet":null,"affected_components":[{"code":"3z9npydxj5rp","name":"EBSCO Discovery Service","old_status":"operational","new_status":"operational"},{"code":"mc9f4667ybdw","name":"EBSCOhost Research Databases","old_status":"operational","new_status":"operational"},{"code":"rsqdjs4m3r0w","name":"EBSCOadmin","old_status":"operational","new_status":"operational"},{"code":"xbfbpqg6pzqw","name":"Full Text Finder Resolver","old_status":"operational","new_status":"partial_outage"},{"code":"twftt5z0dnsm","name":"DynaMed","old_status":"operational","new_status":"operational"},{"code":"pwg0psvcwbc1","name":"EBSCOhost Collection Manager","old_status":"operational","new_status":"operational"},{"code":"f2s3dd9998xs","name":"EBSCO eBooks","old_status":"operational","new_status":"operational"},{"code":"j0mpp0jw32tt","name":"Flipster","old_status":"operational","new_status":"operational"},{"code":"1cppg9gd769w","name":"EBSCO Discovery Service API","old_status":"operational","new_status":"operational"},{"code":"hz7ktznjbs7n","name":"DynaMedex","old_status":"operational","new_status":"operational"},{"code":"db54yk5gd042","name":"FOLIO","old_status":"partial_outage","new_status":"partial_outage"},{"code":"jg1qh90lfwwg","name":"Dynamic Health","old_status":"operational","new_status":"operational"},{"code":"9hx8z25nr42c","name":"DynaMed Decisions","old_status":"operational","new_status":"operational"},{"code":"z74051xhzvj5","name":"Holdings and Link Management","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4v37sm015r4y","name":"Publication Finder","old_status":"operational","new_status":"operational"},{"code":"26lhyqd7n4rn","name":"EBSCO Experience Manager","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Our Engineering teams have successfully deployed solutions to the majority of our products.  We will continue to monitor all services.","created_at":"2026-06-09T09:39:44.511Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-09T09:39:44.511Z","display_at":"2026-06-09T09:39:44.511Z","deliver_notifications":true,"tweet_id":null,"id":"90h11z201bx9","incident_id":"lrtxvcnky0h8","custom_tweet":null,"affected_components":[{"code":"3z9npydxj5rp","name":"EBSCO Discovery Service","old_status":"partial_outage","new_status":"operational"},{"code":"mc9f4667ybdw","name":"EBSCOhost Research Databases","old_status":"partial_outage","new_status":"operational"},{"code":"rsqdjs4m3r0w","name":"EBSCOadmin","old_status":"partial_outage","new_status":"operational"},{"code":"xbfbpqg6pzqw","name":"Full Text Finder Resolver","old_status":"partial_outage","new_status":"operational"},{"code":"twftt5z0dnsm","name":"DynaMed","old_status":"partial_outage","new_status":"operational"},{"code":"pwg0psvcwbc1","name":"EBSCOhost Collection Manager","old_status":"partial_outage","new_status":"operational"},{"code":"f2s3dd9998xs","name":"EBSCO eBooks","old_status":"partial_outage","new_status":"operational"},{"code":"j0mpp0jw32tt","name":"Flipster","old_status":"partial_outage","new_status":"operational"},{"code":"1cppg9gd769w","name":"EBSCO Discovery Service API","old_status":"partial_outage","new_status":"operational"},{"code":"hz7ktznjbs7n","name":"DynaMedex","old_status":"partial_outage","new_status":"operational"},{"code":"db54yk5gd042","name":"FOLIO","old_status":"partial_outage","new_status":"partial_outage"},{"code":"jg1qh90lfwwg","name":"Dynamic Health","old_status":"partial_outage","new_status":"operational"},{"code":"9hx8z25nr42c","name":"DynaMed Decisions","old_status":"partial_outage","new_status":"operational"},{"code":"z74051xhzvj5","name":"Holdings and Link Management","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4v37sm015r4y","name":"Publication Finder","old_status":"partial_outage","new_status":"operational"},{"code":"26lhyqd7n4rn","name":"EBSCO Experience Manager","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"EBSCO Engineering teams are still working to implement potential fixes which is taking longer than anticipated. We will communicate an ETA as soon as we make a bit more progress.","created_at":"2026-06-09T08:08:47.994Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-09T08:08:47.994Z","display_at":"2026-06-09T08:08:47.994Z","deliver_notifications":true,"tweet_id":null,"id":"8tw8q037g425","incident_id":"lrtxvcnky0h8","custom_tweet":null,"affected_components":[{"code":"3z9npydxj5rp","name":"EBSCO Discovery Service","old_status":"partial_outage","new_status":"partial_outage"},{"code":"mc9f4667ybdw","name":"EBSCOhost Research Databases","old_status":"partial_outage","new_status":"partial_outage"},{"code":"rsqdjs4m3r0w","name":"EBSCOadmin","old_status":"partial_outage","new_status":"partial_outage"},{"code":"xbfbpqg6pzqw","name":"Full Text Finder Resolver","old_status":"partial_outage","new_status":"partial_outage"},{"code":"twftt5z0dnsm","name":"DynaMed","old_status":"partial_outage","new_status":"partial_outage"},{"code":"pwg0psvcwbc1","name":"EBSCOhost Collection Manager","old_status":"partial_outage","new_status":"partial_outage"},{"code":"f2s3dd9998xs","name":"EBSCO eBooks","old_status":"partial_outage","new_status":"partial_outage"},{"code":"j0mpp0jw32tt","name":"Flipster","old_status":"partial_outage","new_status":"partial_outage"},{"code":"1cppg9gd769w","name":"EBSCO Discovery Service API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"hz7ktznjbs7n","name":"DynaMedex","old_status":"partial_outage","new_status":"partial_outage"},{"code":"db54yk5gd042","name":"FOLIO","old_status":"partial_outage","new_status":"partial_outage"},{"code":"jg1qh90lfwwg","name":"Dynamic Health","old_status":"partial_outage","new_status":"partial_outage"},{"code":"9hx8z25nr42c","name":"DynaMed Decisions","old_status":"partial_outage","new_status":"partial_outage"},{"code":"z74051xhzvj5","name":"Holdings and Link Management","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4v37sm015r4y","name":"Publication Finder","old_status":"partial_outage","new_status":"partial_outage"},{"code":"26lhyqd7n4rn","name":"EBSCO Experience Manager","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"Our engineering teams have identified the issue impacting EBSCO Discovery Service, EBSCOhost Research Databases, EBSCOadmin, EBSCO Experience Manager, Full Text Finder, Full Text Finder Resolver, Publication Finder, Holdings and Link Management, EBSCOhost Collection Manager, EBSCO eBooks, Flipster, EDS API, FMO, DynaMed, DynaMedex, Dynamic Health, and DynaMed Decisions, and are currently working to resolve this issue.\nVarious EIS Engineering teams are engaged and actively working on restoration efforts. We will update this page when more information is available.","created_at":"2026-06-09T05:14:50.167Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-09T05:14:50.167Z","display_at":"2026-06-09T05:14:50.167Z","deliver_notifications":true,"tweet_id":null,"id":"zxdnck1bl41h","incident_id":"lrtxvcnky0h8","custom_tweet":null,"affected_components":[{"code":"3z9npydxj5rp","name":"EBSCO Discovery Service","old_status":"partial_outage","new_status":"partial_outage"},{"code":"mc9f4667ybdw","name":"EBSCOhost Research Databases","old_status":"partial_outage","new_status":"partial_outage"},{"code":"rsqdjs4m3r0w","name":"EBSCOadmin","old_status":"partial_outage","new_status":"partial_outage"},{"code":"xbfbpqg6pzqw","name":"Full Text Finder Resolver","old_status":"partial_outage","new_status":"partial_outage"},{"code":"twftt5z0dnsm","name":"DynaMed","old_status":"partial_outage","new_status":"partial_outage"},{"code":"pwg0psvcwbc1","name":"EBSCOhost Collection 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Resolver","old_status":"partial_outage","new_status":"partial_outage"},{"code":"twftt5z0dnsm","name":"DynaMed","old_status":"partial_outage","new_status":"partial_outage"},{"code":"pwg0psvcwbc1","name":"EBSCOhost Collection Manager","old_status":"partial_outage","new_status":"partial_outage"},{"code":"f2s3dd9998xs","name":"EBSCO eBooks","old_status":"partial_outage","new_status":"partial_outage"},{"code":"j0mpp0jw32tt","name":"Flipster","old_status":"partial_outage","new_status":"partial_outage"},{"code":"1cppg9gd769w","name":"EBSCO Discovery Service API","old_status":"operational","new_status":"partial_outage"},{"code":"hz7ktznjbs7n","name":"DynaMedex","old_status":"partial_outage","new_status":"partial_outage"},{"code":"jg1qh90lfwwg","name":"Dynamic Health","old_status":"partial_outage","new_status":"partial_outage"},{"code":"9hx8z25nr42c","name":"DynaMed Decisions","old_status":"partial_outage","new_status":"partial_outage"},{"code":"z74051xhzvj5","name":"Holdings and Link Management","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4v37sm015r4y","name":"Publication Finder","old_status":"partial_outage","new_status":"partial_outage"},{"code":"26lhyqd7n4rn","name":"EBSCO Experience Manager","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2026-06-09T03:08:02.028Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-09T03:08:02.028Z","display_at":"2026-06-09T03:08:02.028Z","deliver_notifications":true,"tweet_id":null,"id":"bjs02v141nn9","incident_id":"lrtxvcnky0h8","custom_tweet":null,"affected_components":[{"code":"3z9npydxj5rp","name":"EBSCO Discovery Service","old_status":"partial_outage","new_status":"partial_outage"},{"code":"mc9f4667ybdw","name":"EBSCOhost Research 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Decisions","old_status":"operational","new_status":"partial_outage"},{"code":"z74051xhzvj5","name":"Holdings and Link Management","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4v37sm015r4y","name":"Publication Finder","old_status":"partial_outage","new_status":"partial_outage"},{"code":"26lhyqd7n4rn","name":"EBSCO Experience Manager","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We have received reports of an issue with EBSCO Discovery Service, EBSCOhost, Full Text Finder, Publication Finder, Holdings Management, EBSCOadmin, EBSCO Experience Manager, EBSCOhost Collection Manager, DynaMed, DynaMedex, Dynamic Health and DynaMed Decisions, OCU (openurl-connection-ui).  Our engineering teams are currently investigating the issue and we will update this page when more information is available.","created_at":"2026-06-09T02:55:43.479Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-09T03:07:39.173Z","display_at":"2026-06-09T02:55:43.000Z","deliver_notifications":true,"tweet_id":null,"id":"x161f01hqty7","incident_id":"lrtxvcnky0h8","custom_tweet":null,"affected_components":[{"code":"3z9npydxj5rp","name":"EBSCO Discovery Service","old_status":"operational","new_status":"partial_outage"},{"code":"mc9f4667ybdw","name":"EBSCOhost Research Databases","old_status":"operational","new_status":"partial_outage"},{"code":"rsqdjs4m3r0w","name":"EBSCOadmin","old_status":"operational","new_status":"partial_outage"},{"code":"xbfbpqg6pzqw","name":"Full Text Finder Resolver","old_status":"operational","new_status":"partial_outage"},{"code":"pwg0psvcwbc1","name":"EBSCOhost Collection 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Health","showcase":false,"start_date":"2021-11-08T00:00:00.000Z","id":"jg1qh90lfwwg","page_id":"xmrt6n5wdyx2","group_id":null},{"status":"operational","name":"EBSCOadmin","created_at":"2018-01-17T19:21:20.160Z","updated_at":"2026-06-09T09:39:44.337Z","position":6,"description":"EBSCOadmin and related features including Reports \u0026 Statistics, Authentication, and Holdings Management","showcase":false,"start_date":null,"id":"rsqdjs4m3r0w","page_id":"xmrt6n5wdyx2","group_id":null},{"status":"operational","name":"EBSCOhost Research Databases","created_at":"2018-01-17T19:21:05.082Z","updated_at":"2026-06-24T09:11:59.183Z","position":8,"description":"EBSCOhost and related interfaces","showcase":false,"start_date":null,"id":"mc9f4667ybdw","page_id":"xmrt6n5wdyx2","group_id":null},{"status":"operational","name":"EBSCO Discovery Service","created_at":"2018-01-17T19:20:39.489Z","updated_at":"2026-06-24T09:11:59.201Z","position":9,"description":"EBSCO Discovery Service","showcase":false,"start_date":null,"id":"3z9npydxj5rp","page_id":"xmrt6n5wdyx2","group_id":null},{"status":"operational","name":"EBSCO Discovery Service API","created_at":"2018-02-08T19:13:18.267Z","updated_at":"2026-06-24T09:11:59.215Z","position":10,"description":"Issues affecting the EBSCO Discovery Service API but not customers using our hosted EBSCO Discovery Service platform.","showcase":false,"start_date":null,"id":"1cppg9gd769w","page_id":"xmrt6n5wdyx2","group_id":null},{"status":"operational","name":"EBSCO eBooks","created_at":"2018-01-25T15:00:42.500Z","updated_at":"2026-06-24T09:11:59.231Z","position":11,"description":"Status updates cover all aspects of EBSCO eBooks including searching, downloading and linking.","showcase":false,"start_date":null,"id":"f2s3dd9998xs","page_id":"xmrt6n5wdyx2","group_id":null},{"status":"operational","name":"EBSCOhost Collection 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EEM","showcase":false,"start_date":"2022-10-05T00:00:00.000Z","id":"26lhyqd7n4rn","page_id":"xmrt6n5wdyx2","group_id":null},{"status":"operational","name":"Flipster","created_at":"2018-01-30T20:06:17.366Z","updated_at":"2026-06-24T09:11:59.281Z","position":17,"description":"Flipster","showcase":false,"start_date":null,"id":"j0mpp0jw32tt","page_id":"xmrt6n5wdyx2","group_id":null},{"status":"operational","name":"FOLIO","created_at":"2021-05-04T13:15:05.110Z","updated_at":"2026-06-10T03:17:42.620Z","position":18,"description":"Open-source library services platform hosted by EBSCO","showcase":false,"start_date":"2021-05-04T00:00:00.000Z","id":"db54yk5gd042","page_id":"xmrt6n5wdyx2","group_id":null},{"status":"operational","name":"Full Text Finder Resolver","created_at":"2018-01-17T19:21:47.790Z","updated_at":"2026-06-24T09:11:59.296Z","position":19,"description":"Status updates cover all features of Full Text Finder Link Resolver","showcase":false,"start_date":null,"id":"xbfbpqg6pzqw","page_id":"xmrt6n5wdyx2","group_id":null},{"status":"operational","name":"Holdings and Link Management","created_at":"2022-03-31T13:58:43.074Z","updated_at":"2026-06-24T09:11:59.314Z","position":21,"description":"Status updates cover all aspects of HLM including searching, uploading/downloading and link configuration","showcase":false,"start_date":"2022-03-31T00:00:00.000Z","id":"z74051xhzvj5","page_id":"xmrt6n5wdyx2","group_id":null},{"status":"operational","name":"Publication Finder","created_at":"2022-03-31T14:00:05.910Z","updated_at":"2026-06-24T09:11:59.332Z","position":25,"description":"Status updates cover all aspects of Publication Finder including searching, discoverability of resources and full text access linking.","showcase":false,"start_date":"2022-03-31T00:00:00.000Z","id":"4v37sm015r4y","page_id":"xmrt6n5wdyx2","group_id":null}]},{"name":"EBSCO Interfaces - System Maintenance","status":"completed","created_at":"2026-06-01T13:19:34.172Z","updated_at":"2026-06-08T07:30:07.367Z","monitoring_at":null,"resolved_at":"2026-06-08T07:30:07.323Z","impact":"maintenance","shortlink":"https://stspg.io/jqqtfwckkr18","scheduled_for":"2026-06-08T06:30:00.000Z","scheduled_until":"2026-06-08T07:30:00.000Z","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-06-01T13:19:34.162Z","reminder_intervals":null,"id":"mck052tgp4b3","page_id":"xmrt6n5wdyx2","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-06-08T07:30:07.323Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-08T07:30:07.323Z","display_at":"2026-06-08T07:30:07.323Z","deliver_notifications":false,"tweet_id":null,"id":"r4nt9ld1nm2c","incident_id":"mck052tgp4b3","custom_tweet":null,"affected_components":[{"code":"yllht65w063m","name":"Additional Services","old_status":"under_maintenance","new_status":"operational"},{"code":"26lhyqd7n4rn","name":"EBSCO Experience Manager","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-06-08T06:30:07.596Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-08T06:30:07.596Z","display_at":"2026-06-08T06:30:07.596Z","deliver_notifications":false,"tweet_id":null,"id":"dmrfv00xkbkb","incident_id":"mck052tgp4b3","custom_tweet":null,"affected_components":[{"code":"yllht65w063m","name":"Additional Services","old_status":"operational","new_status":"under_maintenance"},{"code":"26lhyqd7n4rn","name":"EBSCO Experience Manager","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2026-06-03T20:02:19.559Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-03T20:02:19.559Z","display_at":"2026-06-03T20:02:19.559Z","deliver_notifications":false,"tweet_id":null,"id":"lfhv3l0x03pt","incident_id":"mck052tgp4b3","custom_tweet":null,"affected_components":[{"code":"yllht65w063m","name":"Additional Services","old_status":"operational","new_status":"operational"},{"code":"26lhyqd7n4rn","name":"EBSCO Experience Manager","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"On Monday, June 8th, beginning at 2:30 AM ET (6:30 AM UTC), EBSCO will perform scheduled maintenance on EBSCO Experience Manager (EEM) and EBSCO's Implementation Tool for OpenAthens Customers. Both EEM and EBSCO's implementation tool will be available during this time, however users may intermittently receive errors and be logged out. 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We will provide updates as necessary.","created_at":"2026-05-29T15:30:08.904Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-29T15:30:08.904Z","display_at":"2026-05-29T15:30:08.904Z","deliver_notifications":true,"tweet_id":null,"id":"nt16fpk24q21","incident_id":"fwgfxn7gcd25","custom_tweet":null,"affected_components":[{"code":"ll4slxbhzs1v","name":"EBSCONET","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"EBSCONET is currently accessible in a read-only format, ensuring visibility of all previous orders, claims, and invoice information. All new transactional activities including order placement, renewals, claim submission, and account updates will be unavailable while we complete our scheduled system updates. \n\nFor any support or inquiries, please contact your EBSCO representative or Customer Services team. We appreciate your understanding during this planned system interruption.","created_at":"2026-05-29T15:19:37.576Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-29T15:19:37.576Z","display_at":"2026-05-29T15:19:37.576Z","deliver_notifications":true,"tweet_id":null,"id":"2mcc5l78zl86","incident_id":"fwgfxn7gcd25","custom_tweet":null,"affected_components":[{"code":"ll4slxbhzs1v","name":"EBSCONET","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"EBSCONET","created_at":"2020-06-30T17:45:03.413Z","updated_at":"2026-05-29T23:32:07.205Z","position":15,"description":"EBSCONET","showcase":false,"start_date":null,"id":"ll4slxbhzs1v","page_id":"xmrt6n5wdyx2","group_id":null}]},{"name":"Service Issue Reported – Multiple Services","status":"resolved","created_at":"2026-05-29T16:15:43.379Z","updated_at":"2026-05-29T17:19:03.129Z","monitoring_at":"2026-05-29T16:44:25.872Z","resolved_at":"2026-05-29T17:19:03.114Z","impact":"critical","shortlink":"https://stspg.io/yzcm036s4x3h","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-05-29T16:15:43.369Z","reminder_intervals":null,"id":"jycymtmxnbmk","page_id":"xmrt6n5wdyx2","incident_updates":[{"status":"resolved","body":"The issues are now resolved for all services.  If you continue to experience an issue please contact Customer Support.  We apologize for the inconvenience.","created_at":"2026-05-29T17:19:03.114Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-29T17:19:03.114Z","display_at":"2026-05-29T17:19:03.114Z","deliver_notifications":true,"tweet_id":null,"id":"jhv8pkm6l51g","incident_id":"jycymtmxnbmk","custom_tweet":null,"affected_components":[{"code":"3z9npydxj5rp","name":"EBSCO Discovery Service","old_status":"operational","new_status":"operational"},{"code":"mc9f4667ybdw","name":"EBSCOhost Research Databases","old_status":"operational","new_status":"operational"},{"code":"rsqdjs4m3r0w","name":"EBSCOadmin","old_status":"operational","new_status":"operational"},{"code":"26lhyqd7n4rn","name":"EBSCO Experience Manager","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We have identified the issues impacting services deployed fixes.  Our engineering teams are currently monitoring and we will update this page when more information is available.","created_at":"2026-05-29T16:44:25.872Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-29T16:44:25.872Z","display_at":"2026-05-29T16:44:25.872Z","deliver_notifications":true,"tweet_id":null,"id":"lg6y3jkr6p5x","incident_id":"jycymtmxnbmk","custom_tweet":null,"affected_components":[{"code":"3z9npydxj5rp","name":"EBSCO Discovery Service","old_status":"major_outage","new_status":"operational"},{"code":"mc9f4667ybdw","name":"EBSCOhost Research Databases","old_status":"major_outage","new_status":"operational"},{"code":"rsqdjs4m3r0w","name":"EBSCOadmin","old_status":"major_outage","new_status":"operational"},{"code":"26lhyqd7n4rn","name":"EBSCO Experience Manager","old_status":"major_outage","new_status":"operational"}]},{"status":"investigating","body":"We have received reports that multiple interfaces are currently unavailable.  Our engineering teams are currently investigating the issue and we will update this page when more information is available.","created_at":"2026-05-29T16:15:43.520Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-29T16:15:43.520Z","display_at":"2026-05-29T16:15:43.520Z","deliver_notifications":true,"tweet_id":null,"id":"dz3xjy0f2hqy","incident_id":"jycymtmxnbmk","custom_tweet":null,"affected_components":[{"code":"3z9npydxj5rp","name":"EBSCO Discovery Service","old_status":"operational","new_status":"major_outage"},{"code":"mc9f4667ybdw","name":"EBSCOhost Research Databases","old_status":"operational","new_status":"major_outage"},{"code":"rsqdjs4m3r0w","name":"EBSCOadmin","old_status":"operational","new_status":"major_outage"},{"code":"26lhyqd7n4rn","name":"EBSCO Experience Manager","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"EBSCOadmin","created_at":"2018-01-17T19:21:20.160Z","updated_at":"2026-06-09T09:39:44.337Z","position":6,"description":"EBSCOadmin and related features including Reports \u0026 Statistics, Authentication, and Holdings Management","showcase":false,"start_date":null,"id":"rsqdjs4m3r0w","page_id":"xmrt6n5wdyx2","group_id":null},{"status":"operational","name":"EBSCOhost Research Databases","created_at":"2018-01-17T19:21:05.082Z","updated_at":"2026-06-24T09:11:59.183Z","position":8,"description":"EBSCOhost and related interfaces","showcase":false,"start_date":null,"id":"mc9f4667ybdw","page_id":"xmrt6n5wdyx2","group_id":null},{"status":"operational","name":"EBSCO Discovery Service","created_at":"2018-01-17T19:20:39.489Z","updated_at":"2026-06-24T09:11:59.201Z","position":9,"description":"EBSCO Discovery Service","showcase":false,"start_date":null,"id":"3z9npydxj5rp","page_id":"xmrt6n5wdyx2","group_id":null},{"status":"operational","name":"EBSCO Experience Manager","created_at":"2022-10-05T19:19:54.205Z","updated_at":"2026-06-15T08:30:11.448Z","position":13,"description":"EBSCO Experience Manager (EEM) and modules accessed via EEM","showcase":false,"start_date":"2022-10-05T00:00:00.000Z","id":"26lhyqd7n4rn","page_id":"xmrt6n5wdyx2","group_id":null}]},{"name":"EBSCONET - System Maintenance","status":"completed","created_at":"2026-05-22T14:16:42.168Z","updated_at":"2026-05-29T15:00:10.778Z","monitoring_at":null,"resolved_at":"2026-05-29T15:00:10.613Z","impact":"maintenance","shortlink":"https://stspg.io/qfvr70dmhbqb","scheduled_for":"2026-05-22T15:00:00.000Z","scheduled_until":"2026-05-29T15:00:00.000Z","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-05-22T14:16:42.163Z","reminder_intervals":null,"id":"bm6xv83q50hk","page_id":"xmrt6n5wdyx2","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-05-29T15:00:10.613Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-29T15:00:10.613Z","display_at":"2026-05-29T15:00:10.613Z","deliver_notifications":true,"tweet_id":null,"id":"6j6b6v974xs3","incident_id":"bm6xv83q50hk","custom_tweet":null,"affected_components":[{"code":"ll4slxbhzs1v","name":"EBSCONET","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-05-22T15:00:07.181Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-22T15:00:07.181Z","display_at":"2026-05-22T15:00:07.181Z","deliver_notifications":true,"tweet_id":null,"id":"9h4xwzvz5q79","incident_id":"bm6xv83q50hk","custom_tweet":null,"affected_components":[{"code":"ll4slxbhzs1v","name":"EBSCONET","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"EBSCONET will undergo a planned system interruption from 22 May 2026 to 29 May 2026. The system will be accessible in a read-only format, ensuring visibility of all previous orders, claims, and invoice information. All new transactional activities including order placement, renewals, claim submission, and account updates will be unavailable while we complete our scheduled system updates.\n\nFull functionality, including order processing, claims submission, and renewals, will resume on 29 May 2026.\n\nFor any support or inquiries, please contact your EBSCO representative or Customer Services team.\n\nWe appreciate your understanding during this planned system interruption.","created_at":"2026-05-22T14:16:42.213Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-22T14:16:42.213Z","display_at":"2026-05-22T14:16:42.213Z","deliver_notifications":true,"tweet_id":null,"id":"vmdvp6mbfrs9","incident_id":"bm6xv83q50hk","custom_tweet":null,"affected_components":[{"code":"ll4slxbhzs1v","name":"EBSCONET","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"EBSCONET","created_at":"2020-06-30T17:45:03.413Z","updated_at":"2026-05-29T23:32:07.205Z","position":15,"description":"EBSCONET","showcase":false,"start_date":null,"id":"ll4slxbhzs1v","page_id":"xmrt6n5wdyx2","group_id":null}]},{"name":"Auto Repair Source - System Maintenance","status":"completed","created_at":"2026-05-13T11:27:37.844Z","updated_at":"2026-05-17T15:30:07.493Z","monitoring_at":null,"resolved_at":"2026-05-17T15:30:07.410Z","impact":"maintenance","shortlink":"https://stspg.io/ssq818y07yl9","scheduled_for":"2026-05-13T11:30:00.000Z","scheduled_until":"2026-05-17T15:30:00.000Z","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-05-13T11:27:37.838Z","reminder_intervals":null,"id":"v8163gxvmlmy","page_id":"xmrt6n5wdyx2","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-05-17T15:30:07.410Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-17T15:30:07.410Z","display_at":"2026-05-17T15:30:07.410Z","deliver_notifications":false,"tweet_id":null,"id":"2w5t10jv69m9","incident_id":"v8163gxvmlmy","custom_tweet":null,"affected_components":[{"code":"yllht65w063m","name":"Additional Services","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-05-13T11:30:07.200Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-13T11:30:07.200Z","display_at":"2026-05-13T11:30:07.200Z","deliver_notifications":false,"tweet_id":null,"id":"rtm3qgj3xg2t","incident_id":"v8163gxvmlmy","custom_tweet":null,"affected_components":[{"code":"yllht65w063m","name":"Additional Services","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Access to Auto Repair Source has been suspended while system enhancements are being implemented. During this period, end users will not be able to access Auto Repair Source. We apologize for the inconvenience and appreciate your patience while this work is completed.","created_at":"2026-05-13T11:27:37.894Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-13T11:27:37.894Z","display_at":"2026-05-13T11:27:37.894Z","deliver_notifications":true,"tweet_id":null,"id":"yxmtj26h823c","incident_id":"v8163gxvmlmy","custom_tweet":null,"affected_components":[{"code":"yllht65w063m","name":"Additional Services","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Additional Services","created_at":"2018-02-08T19:12:15.090Z","updated_at":"2026-06-15T08:30:12.988Z","position":27,"description":"Services not listed in the above areas, including but not limited to: EBSCOhost API, Z39.50, RILM and Accel5.","showcase":false,"start_date":null,"id":"yllht65w063m","page_id":"xmrt6n5wdyx2","group_id":null}]},{"name":"eBooks returning - \"Error occurred please try again later\" messages","status":"resolved","created_at":"2026-05-12T15:38:34.670Z","updated_at":"2026-05-12T16:04:13.010Z","monitoring_at":null,"resolved_at":"2026-05-12T16:04:12.993Z","impact":"major","shortlink":"https://stspg.io/tptftglhkwwf","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-05-12T15:38:34.657Z","reminder_intervals":null,"id":"mlhydlrtf63p","page_id":"xmrt6n5wdyx2","incident_updates":[{"status":"resolved","body":"The issues customers reported with eBooks returning - \"Error occurred please try again later\" messages is now resolved.  If you continue to experience an issue please contact Customer Support.  We apologize for the inconvenience.","created_at":"2026-05-12T16:04:12.993Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-12T16:04:12.993Z","display_at":"2026-05-12T16:04:12.993Z","deliver_notifications":true,"tweet_id":null,"id":"5jjy3v66j67r","incident_id":"mlhydlrtf63p","custom_tweet":null,"affected_components":[{"code":"f2s3dd9998xs","name":"EBSCO eBooks","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We have received reports of an issue with eBooks returning - \"Error occurred please try again later\" messages.  Our engineering teams are currently investigating the issue and we will update this page when more information is available.","created_at":"2026-05-12T15:38:34.768Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-12T15:38:34.768Z","display_at":"2026-05-12T15:38:34.768Z","deliver_notifications":true,"tweet_id":null,"id":"0xbj70djvn7m","incident_id":"mlhydlrtf63p","custom_tweet":null,"affected_components":[{"code":"f2s3dd9998xs","name":"EBSCO eBooks","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"EBSCO eBooks","created_at":"2018-01-25T15:00:42.500Z","updated_at":"2026-06-24T09:11:59.231Z","position":11,"description":"Status updates cover all aspects of EBSCO eBooks including searching, downloading and linking.","showcase":false,"start_date":null,"id":"f2s3dd9998xs","page_id":"xmrt6n5wdyx2","group_id":null}]}]
}