Investigating - OCLC has received and begun processing the URL changes from “http” to “https” for EBSCO eBook and audiobook collections. Initially, OCLC anticipated that all changes would be completed within two weeks, which would include the updates applied to its WorldShare Collection Manager and corresponding MARC records. However, the processing of these changes isn’t complete. Therefore, libraries’ holdings updates and MARC records delivery will continue to be delayed for approximately two additional weeks as the URL change finishes. We apologize for the inconvenience.
Apr 15, 21:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 00:01 UTC
Scheduled - EBSCO will be performing scheduled maintenance from Thursday, April 8 to Friday, April 26. During this time, changes made to the eBook and audiobook settings in Site/Group Maintenance in EBSCOadmin will not sync to the EBSCO Mobile App or the New Discovery Service interface. Changes to settings will continue to sync to EBSCOhost and existing EBSCO Discovery Service as usual during this time.

About This Site

EBSCO strives to provide continuous access to our products and services. On occasion we may experience issues and are committed to notifying customers with available information.

If you are experiencing an issue not listed here, please contact Customer Support.

GOBI ? Operational
EBSCOhost Research Databases ? Operational
EBSCO Discovery Service ? Operational
Full Text Finder ? Operational
EBSCO Discovery Service API ? Operational
Flipster ? Operational
EBSCO eBooks ? Operational
EBSCOadmin ? Operational
EBSCOhost Collection Manager ? Operational
DynaMed ? Operational
Explora ? Operational
NoveList ? Operational
Additional Services ? Operational
EBSCO Connect ? Operational
EBSCONET ? Operational
Dynamed & Micromedex ? Operational
Stacks ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 23, 2021
Resolved - The issue customers reported authenticating to OpenURL through proxy for ExLibris/Primo resources is now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Apr 23, 02:13 UTC
Update - We are continuing to investigate this issue.
Apr 23, 00:27 UTC
Investigating - EBSCO Customer Support has received reports of an issue with authentication to OpenURL. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
Apr 22, 23:35 UTC
Apr 22, 2021
Apr 21, 2021

No incidents reported.

Apr 20, 2021
Resolved - The issues customers reported with with MyEBSCO personal user accounts are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Apr 20, 21:48 UTC
Monitoring - A fix has been implemented and we are monitoring the results to ensure all customers have access.
Apr 20, 21:01 UTC
Update - Access to personal folders has been restored for a number of our customers. We are continuing to investigate the cause of the issue.
Apr 20, 20:34 UTC
Investigating - EBSCO Customer Support has received reports of an issue with MyEBSCO personal user accounts. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
Apr 20, 17:30 UTC
Apr 19, 2021

No incidents reported.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021
Apr 14, 2021
Resolved - The issues customers reported with eBook Services are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Apr 14, 20:50 UTC
Identified - EBSCO Customer Support has received reports of an issue with eBook Services, including online viewing and downloads. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
Apr 14, 14:47 UTC
Resolved - The issues customers reported with eBook Services are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Apr 14, 14:38 UTC
Investigating - EBSCO Customer Support has received reports of an issue with eBook Services, including online viewing and downloads. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
Apr 14, 14:27 UTC
Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.