All Systems Operational

About This Site

EBSCO strives to provide continuous access to our products and services. On occasion we may experience issues and are committed to notifying customers with available information.

If you are experiencing an issue not listed here, please contact Customer Support.

DynaMed Decisions ? Operational
DynaMed ? Operational
DynaMed & Micromedex with Watson ? Operational
Dynamic Health ? Operational
EBSCOadmin ? Operational
EBSCO Connect ? Operational
EBSCOhost Research Databases ? Operational
EBSCO Discovery Service ? Operational
EBSCO Discovery Service API ? Operational
EBSCO Discovery Service - New UI ? Operational
EBSCO eBooks ? Operational
EBSCOhost Collection Manager ? Operational
EBSCO Experience Manager ? Operational
EBSCO Mobile App ? Operational
EBSCONET ? Operational
Explora ? Operational
Flipster ? Operational
FOLIO ? Operational
Full Text Finder Resolver ? Operational
GOBI ? Operational
Holdings and Link Management ? Operational
LibraryAware ? Operational
NoveList ? Operational
Publication Finder ? Operational
Stacks ? Operational
Additional Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 4, 2023

No incidents reported today.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023
Resolved - The issues customers reported with EBSCOadmin Authentication are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Feb 1, 03:50 UTC
Investigating - We have received reports of an issue with EBSCOadmin Authentication Single Sign-on (SSO). Our engineering teams are currently investigating the issue and we will update this page when more information is available.
Feb 1, 03:28 UTC
Jan 31, 2023

No incidents reported.

Jan 30, 2023
Resolved - This incident has been resolved.
Jan 30, 15:39 UTC
Update - Our engineering teams are still working on a fix.  The root cause of the issue has been corrected; however, in our testing, we have identified issues with login functionality.  Our top priority is to resolve all issues.  We will continue to update this page with more information as soon as possible.
Jan 27, 17:10 UTC
Update - We are continuing to work on a fix for this issue.
Jan 26, 18:28 UTC
Identified - FOLIO patron empowerment functionality (i.e. place request) is not operational for EDS customers that authenticate using a non-SSO authtype (e.g. guest, IP, UID). The root cause has been determined and several teams at EBSCO are trying to fix it as soon as possible. We will update this page with more information as soon as possible.
Jan 26, 17:38 UTC
Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023
Jan 26, 2023
Resolved - The issues customers reported with FOLIO patron empowerment functionality are now resolved or have workarounds available to resolve this issue. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Jan 26, 16:03 UTC
Identified - We have received customer reports of issues using FOLIO patron empowerment functionality. Our engineering team has investigated the issue of Place Hold not working as expected for some customers, and found this issue is occurring only for users who first access EDS using institutional (such as IP) or Guest Access authentication. We have identified the root cause and its fix is currently our top priority, given its urgency. In the meantime, they recommend using authtype=sso as the first authentication into EDS, which will allow patrons to use FOLIO patron empowerment functionality as expected until a fix is in place. We will update this page when more information is available.
Jan 25, 20:22 UTC
Jan 25, 2023
Completed - The scheduled maintenance has been completed.
Jan 25, 21:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 18:00 UTC
Scheduled - On Wednesday, January 25th, eBook order fulfillment will be delayed between 1-5pm EST. eBook orders may be placed during this time. Orders placed during the fulfillment delay will be processed once the update is complete.

We apologize for the inconvenience.

-The GOBI Team

Jan 23, 16:38 UTC
Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.