eBooks returning - "Error occurred please try again later" messages

Incident Report for EBSCO

Resolved

The issues customers reported with eBooks returning - "Error occurred please try again later" messages is now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

Posted May 12, 2026 - 16:04 UTC

Investigating

We have received reports of an issue with eBooks returning - "Error occurred please try again later" messages. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

Posted May 12, 2026 - 15:38 UTC

This incident affected: EBSCO eBooks.