Service Issue Reported – Authentication Error

Incident Report for EBSCO

Resolved

The issues customers reported with multiple EBSCO Products are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Posted Oct 05, 2023 - 00:14 UTC

Update

We are continuing to investigate this issue.
Posted Oct 04, 2023 - 23:06 UTC

Update

We are continuing to investigate this issue.
Posted Oct 04, 2023 - 23:00 UTC

Update

We are continuing to investigate this issue.
Posted Oct 04, 2023 - 23:00 UTC

Update

We are continuing to investigate this issue.
Posted Oct 04, 2023 - 22:59 UTC

Investigating

We have received reports of an issue with authentication to multiple EBSCO products. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
Posted Oct 04, 2023 - 21:47 UTC
This incident affected: DynaMed Decisions, DynaMed, DynaMedex, Dynamic Health, EBSCOhost Research Databases, EBSCO Discovery Service, EBSCO Experience Manager, EBSCO - New UI, Flipster, Full Text Finder Resolver, and Publication Finder.