eBook order fulfillment in ECM, GOBI and Mosiac is delayed.

Incident Report for EBSCO

Resolved

The issues customers reported with **eBook order fulfillment in ECM, GOBI and Mosiac is delayed** are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

Posted Jul 23, 2026 - 04:27 UTC

Investigating

Due to an unforeseen issue eBook orders are currently delayed in fulfillment. Orders can be placed in ECM, GOBI, and Mosaic and will be fulfilled as soon as possible. We apologize for the inconvenience.

Posted Jul 22, 2026 - 20:28 UTC

This incident affected: EBSCOhost Collection Manager, GOBI, and Mosaic.