Investigating FOLIO issue

Incident Report for EBSCO

Resolved

This incident has been resolved.

Posted Jan 30, 2023 - 15:39 UTC

Update

Our engineering teams are still working on a fix. The root cause of the issue has been corrected; however, in our testing, we have identified issues with login functionality. Our top priority is to resolve all issues. We will continue to update this page with more information as soon as possible.

Posted Jan 27, 2023 - 17:10 UTC

Update

We are continuing to work on a fix for this issue.

Posted Jan 26, 2023 - 18:28 UTC

Identified

FOLIO patron empowerment functionality (i.e. place request) is not operational for EDS customers that authenticate using a non-SSO authtype (e.g. guest, IP, UID). The root cause has been determined and several teams at EBSCO are trying to fix it as soon as possible. We will update this page with more information as soon as possible.

Posted Jan 26, 2023 - 17:38 UTC

This incident affected: FOLIO.